Entrust Coupons & Promo Codes

An Entrust Store quote preserves the original price for up to 60 days. This lets your finance team arrange a purchase order or another user on your company account complete the purchase. Add the supplies to your shopping cart, then select Save as Quote in the Review Cart window or Shopping Cart. Assign a quote name, buyer and shipping address, then select Save Quote; comments and a file attachment are optional. The saved quote expires after 60 days, and Entrust sends an email two days before expiry and another when it expires. To purchase the quoted items, open Orders & Quotes, select Quotes Overview, open the quote and select Proceed to Checkout.

You can cancel an Entrust supplies Autoship by deactivating it in your account. Cancellation must happen at least 48 hours before the next scheduled shipment to avoid order processing. In your dashboard, open Orders & Quotes, select Autoship Overview and change the relevant Autoship toggle to Deactivated. Only the user who created the Autoship or the company Admin can cancel it. Entrust emails order details one week before the next Autoship order date, and product prices are charged at the current price when that order is created. Changes to products, shipping addresses or shipping methods cannot be made after the order is placed. The concrete cancellation deadline is 48 hours before the scheduled shipment.

Entrust subscription renewals use the duration and fees in the renewal reminder or separate renewal quote. Under the General Terms, subscriptions, including Support, renew automatically unless either party gives cancellation notice at least 60 days before the current term ends. If Entrust provides neither a renewal notice nor a quote, renewal uses its current list price for a one-year term. Renewal fees are charged through the payment method on file for your account. Product schedules can supplement or supersede the General Terms, and a separate governing customer agreement takes precedence where applicable. For a discounted subscription, the renewal reminder or quote identifies the next term's charge; the General Terms set a 60-day advance cancellation deadline.

Entrust requires the RMA number on the outside of your return package. Obtain authorization from your regional Customer Operations team before shipping eligible merchandise, providing the original purchase information and reason for return. Place a copy of the RMA notification inside the package and send the merchandise to the address on that notification using your chosen carrier. Customers outside the United States should also include the International Return Customs Invoice. Several RMAs can share one box when the merchandise is safely packed and every RMA number appears on the box. Credit depends on receipt and inspection rather than authorization alone. Entrust must receive the merchandise within 60 days of the RMA issue date.

Entrust Store supplies orders accept credit cards and approved purchase orders. The supported cards are Visa, MasterCard, Discover, American Express and JCB. Purchase Order becomes available at checkout after Entrust's credit department approves it and assigns payment terms to your billing address. Entrust's Credit & Collections Department handles requests to add that payment method. Paying by purchase order requires a reference number, and you can attach a PDF copy of the document for your records. For an order exceeding $100,000 in any currency, attaching the purchase order or a signed order form is required. If the supplies will be ordered through Autoship, the required payment method is an approved purchase order.

An Entrust Store quote lets another user on your company account complete the purchase. The quote also preserves the original pricing for up to 60 days while your finance team prepares a purchase order. In the Shopping Cart or Review Cart window, select Save as Quote and assign the quote a name, buyer and shipping address. You can include comments or attach a file before selecting Save Quote. The buyer completes the saved purchase through the account dashboard: Orders & Quotes leads to Quotes Overview, where the selected quote has a Proceed to Checkout option. Entrust emails a reminder two days before the quote expires, giving the assigned buyer a specific deadline for completing the quoted order.

Entrust issues return credit after receiving and inspecting eligible merchandise. Its merchandise return policy covers most unopened, resalable equipment, parts and supplies, with an RMA request required within 30 days of shipment. Contact your regional Customer Operations team with the original purchase information and the reason for returning the order. The inspection determines whether credit is accepted and the amount issued, so receiving an RMA number alone does not establish the credit amount. Customer-error returns carry a 15% restocking fee, plus return freight, duties, taxes and insurance paid by the customer. The return must reach Entrust within 60 days of the RMA issue date, with the RMA number displayed outside the package.

Entrust's IDaaS evaluation period lasts 30 days unless another duration is agreed in writing. The trial begins when you accept the agreement, and Entrust may grant access to its technology for evaluation during that period. Trial use is limited to evaluation: it cannot generate revenue, and only fictitious, non-production data may be used. Customer data and personal data cannot be used in the evaluation. For the paid service, the applicable order sets the costs and fees, payable under that order and the General Terms. Entrust can suspend or terminate evaluation access without advance notice. The practical planning point is the 30-day period measured from agreement acceptance, rather than from the day your team first begins using the service.

Entrust excludes software, software licenses, HSMs, custom products and end user specific products from merchandise return credit. Its customer-error merchandise policy instead allows RMA requests for most unopened and resalable equipment, parts or supplies within 30 days of shipment. That distinction matters when purchasing a discounted security product: the merchandise return route applies to eligible physical items, while the listed exclusions remain outside it. Product warranty returns follow the specific product warranty statement. For an eligible merchandise request, regional Customer Operations needs the original purchase information and reason for return, including the purchase order number, Entrust sales order number and serial numbers. The 30-day request window starts when Entrust ships the merchandise.

Entrust's General Terms make fees non-cancellable and non-refundable despite termination. A customer who terminates must still pay any unpaid fees for the terminated offerings, and Entrust need not refund fees paid in advance. These terms form part of the purchase agreement alongside the order and applicable product schedules. Product-specific schedules can supplement or supersede the General Terms, while a separate governing agreement applies where Entrust has entered into one with the customer. This makes the agreement for the discounted service relevant to cancellation, rather than the merchandise RMA process. For subscription cancellation under the General Terms, notice must reach the other party at least 60 days before the current term ends.

Yes. An Entrust coupon and a promo code are the same thing: paste the code in the promo field at checkout before you pay.