50%OFF
Gorgias Coupons & Promo Codes
Active Gorgias coupon codes
20%OFF
Get 20% off storewide at Gorgias when you apply this promotional code at checkout now.
About Gorgias & Latest Deals
Service Highlights
- Support
- Guarantee
- Free Trial
- Feature
- Unified Inbox
Coupon Insights
- Active Offers
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Ecommerce customer support software with a unified inbox and usage-based subscriptions.
Savings opportunities available through Gorgias coupon codes
Gorgias sells ecommerce customer support software, with a free trial and usage controls that help buyers manage spending. Gorgias brings ecommerce customer conversations into a unified inbox, with Helpdesk as the core subscription and Voice and SMS available as separate add-ons. Helpdesk billing depends on ticket usage, while each add-on has its own subscription tier. The 30-day trial starts without a credit card, and setup completed during the trial is preserved until a paid upgrade. Existing monthly subscribers can also move to yearly billing through their account, with unused monthly time deducted from the new charge.
Service categories frequently on promotion
Gorgias offers fit a subscription built around support usage and billing frequency. Helpdesk subscriptions support monthly and yearly billing, while Voice and SMS are billed separately according to their own ticket usage. The selected product, included usage, and payment frequency determine the subscription charge. Account owners and admins can review active products in Usage & Plans and select Manage to adjust their allowances. Adding another product changes the subscription, and exceeding an allowance creates overage charges. Invoices show base subscriptions and add-ons as distinct items, with the included units and the cost for each billing period.
Services usually excluded from promo codes
Separate product and usage charges matter when you calculate a Gorgias offer’s total. Voice and SMS are add-on subscriptions with their own usage-based charges, rather than part of the core Helpdesk subscription charge. Extra usage above a subscription or add-on allowance is billed as overage. Each invoice separates the base products from additional usage and shows the units and per-unit cost behind those overages. Applicable subscription taxes appear on a separate invoice line. The invoice also lists total charges, payments already applied, and the amount that remains to be paid.
Impact of billing cycle on promotional price
Gorgias supports monthly and yearly billing, with subscription fees due at the start of each term. Monthly customers can switch frequency in Payment information by choosing Change Frequency, selecting Yearly, and completing Update subscription. That change applies to all subscribed Gorgias products and is prorated, with unused monthly time deducted from the new charge. Subscriptions renew automatically until cancelled. Gorgias can raise fees after the initial term with at least 60 days’ notice, with the increased fee applying to a subsequent renewal term. To cancel, the subscription terms require written notice at least 30 days before the current term finishes.
Promo codes vs. automatically applied offers
Gorgias offers monthly and yearly billing, chosen through the account’s payment settings. A billing frequency change applies to all subscribed products, including add-ons. Existing subscribers select the yearly frequency in their account and complete Update subscription to change the billing arrangement. Gorgias applies a prorated adjustment when the cycle changes, deducting unused monthly time from the yearly charge. The free trial is another distinct offer: it lasts 30 days and starts without a credit card. At the trial’s end, a plan selection is required to keep the helpdesk active.
Accessing active codes for Gorgias
Start with the offers on this page and the Gorgias billing term that fits your purchase. Sign up free leads to account signup; subscription management is available to the account owner and admins. Within the helpdesk, the Settings icon sits in the bottom-left corner. The route continues through Account to Billing and usage, where Usage & Plans displays active products and usage. Manage opens product adjustments, and Update subscription completes a change. Payment Information contains billing frequency and payment settings. Payment History provides invoices showing subscribed products, overages, payments, and the remaining amount due. Scroll up for the current Gorgias offers.
How to use a Gorgias coupon code
Copy a Gorgias coupon or promo code, then paste it in the promo field at checkout.
- 1Choose a couponGrab the Gorgias offer that works best for you. It's listed above.
- 2Reveal the codeHit "Get Code" or "Get Deal" depending on the offer type. Popup opens. Click the copy icon inside—code goes to your clipboard.
- 3Apply at checkoutNow head over to Gorgias's site. Pick your Helpdesk plan. Checkout page has a "Promo Code" field. Paste what you copied there.
Gorgias Coupon FAQ
Yes, you can upgrade your Gorgias subscription during its current term. The additional subscription fees for an upgraded plan are charged for the remainder of that term. An account owner or admin opens Settings, selects Account, and enters Billing and usage to manage the subscription. Usage & Plans displays the active products and allowances. Manage opens the product you want to change, and the dropdown menus adjust its included usage. Update subscription completes the change, while +Add product adds a separate product to the plan. Invoices distinguish base subscriptions, add-ons, and overages. Increasing a product’s allowance can help avoid overage fees when support usage exceeds the existing limit.
Yes, an existing monthly Gorgias subscriber can change to yearly billing through the account’s billing settings. The account owner and admins have access to billing details and can manage the subscription. In Payment information, Change Frequency provides the Yearly selection, followed by Update subscription to finish. This change applies to every Gorgias product you subscribe to, rather than only one selected add-on. A billing frequency change produces a prorated charge based on the new cycle, and unused monthly time is deducted from the yearly payment. Moving from yearly billing back to monthly requires assistance from the billing team. The adjustment preserves the value of unused monthly subscription time when the yearly cycle begins.
No, the Gorgias 30-day trial starts without a credit card. Signup asks for your email, full name, password, and store details, and the helpdesk is created under a custom subdomain. The onboarding flow includes choosing your ecommerce platform and confirming the account through an email link. Trial access starts immediately after that confirmation, while setup completed during the trial is preserved until you upgrade to a paid plan. Trial-period limits restrict outbound email volume and prevent help center creation. When the trial ends, Gorgias prompts you to choose a plan to keep the helpdesk active. The preserved setup carries into a paid upgrade, so the initial configuration remains useful after the trial.
Gorgias prompts you to choose a plan when the free trial ends so your helpdesk can remain active. The trial lasts 30 days and begins without a credit card. Any setup completed during that period is retained until you upgrade to a paid plan. The account’s Billing and usage area lets the owner and admins review subscriptions, product allowances, and payment details. A paid subscription has its own usage allowance, while extra usage can produce overage charges. Once subscribed, the plan renews automatically each billing period until cancellation. The owner or an admin can select monthly or yearly billing for the subscription. The trial’s preserved configuration means an upgrade can continue with the setup already completed.
Yes, a Gorgias subscription renews automatically each billing period until you cancel it. The subscription continues for successive terms of the same length unless cancellation takes effect. Fees can increase after the initial term with at least 60 days’ prior notice, so the initial amount does not promise a fixed future rate. Cancellation requires written notice at least 30 days before the subscription term ends. Self-serve accounts manage cancellation from Billing and usage, while managed accounts submit a request to their Customer Success Manager. Cancelling keeps access active until the next renewal, when access ends. The Active until banner displays the endpoint after confirmation, providing the date that governs continued use.
Gorgias subscription fees are non-refundable unless your applicable Order Form states otherwise. Cancellation does not require Gorgias to refund unused subscription time, and incurred fees and overages remain payable. A self-serve account can open Billing and usage, select Manage on the Helpdesk card, and choose Cancel auto-renewal. The cancellation flow includes a reason, a summary, and confirmation of the cancellation terms before completion. Managed accounts request cancellation through their Customer Success Manager instead. Access continues until the renewal point shown after cancellation, rather than ending immediately. The billing team handles requests about improper charges. The confirmed Active until banner identifies the remaining paid access period, which remains available after auto-renewal is cancelled.
Voice, SMS, overages, and applicable taxes are separate charges to consider alongside a Gorgias Helpdesk offer. Voice and SMS are add-on subscriptions billed according to their own ticket usage and subscription tier. Usage exceeding a product’s included allowance produces overage fees, which appear as separate invoice items. The invoice identifies the included units, additional units, per-unit price, and total overage amount for the billing period. Taxes are also itemized separately when they apply to your subscription. The owner or an admin can review these charges through Billing & usage and Payment History. Selecting Download PDF opens the invoice breakdown. Separate product and overage lines make the full subscription cost visible beyond the core Helpdesk amount.
Yes, exceeding the usage allowance on a Gorgias subscription or add-on creates overage charges. Helpdesk billing is based on support usage, and a ticket becomes billable when a message is sent from the helpdesk. Multiple messages within the same ticket count as one billable helpdesk ticket. Inbound tickets without a reply do not count as billable tickets, and changing an assignee or adding an internal note does not create a billable reply. Owners and admins can monitor allowances in Usage & Plans and use Manage to adjust included usage. Invoices show overages separately with the additional units and their per-unit prices. A product allowance can be increased to better match actual usage and avoid overage fees.
Gorgias accepts Credit Card, including Google Pay, and ACH debit for eligible United States customers. The owner or an admin can add a method through Settings, Account, Billing and usage, and Payment Information. Add Payment Method opens the available payment options and the fields for payment details. The subscription uses its primary payment method for billing. ACH requires a US bank account and eligibility, and access is limited to vetted accounts with a reliable payment record. Eligible customers add and connect their bank account before completing Add Payment Method. Payment options depend in part on location, which also affects subscription taxes. The available options in Payment Information determine which method can be selected for that account.
Applicable taxes are added separately to Gorgias subscription charges and itemized on the invoice. Gorgias charges subscription taxes in Canada, European Union member states, and Australia, with tax identification requirements tied to those jurisdictions. An admin can update the account’s billing details through Settings, Billing & usage, and Payment information. Update Information opens the address fields, and Save Billing Information completes the change. Tax IDs are entered alongside the billing address, using the country selection to show the relevant fields. The billing contact receives an invoice at the start of each billing period. The invoice’s separate tax line shows the tax amount alongside subscription charges, so the billing address and tax details determine the information used for invoicing.
Yes. A Gorgias coupon and a promo code are the same thing: paste the code in the promo field at checkout before you pay.
