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Get a free 14 day trial when you sign up as a member only at Mouseflow, an offer for new users.
Mouseflow Coupon & Promo Codes
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Active Mouseflow coupon codes
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About Mouseflow & Latest Deals
Get the latest Mouseflow coupons, promo codes, and deals.
Savings opportunities available through Mouseflow discount codes
Mouseflow sells behavior analytics; this page helps you look for savings through its listed offers. Start with the plan that matches your monthly traffic.
Service categories frequently on promotion
Session Replay, Website Heatmaps and Form Analytics are part of Mouseflow's platform. Paid plans differ in their monthly session allowances.
Services usually excluded from promo codes
Free covers one website project with one month of data retention. Essential also covers one project, with three months of retention. Those limits matter when you choose a paid plan.
Impact of billing cycle on promotional price
As of October 2026, Mouseflow advertises savings of up to 35% with annual billing. Choose that term if you expect to use the service for a year.
Promo codes vs. automatically applied offers
The Free plan is free forever and requires no card. You can start there before choosing a paid subscription.
Accessing active codes for Mouseflow
Look at the offers on this page for your chosen Mouseflow term. Discounts apply only to the initial term.
How to use Mouseflow Discount Codes?
Copy a Mouseflow coupon or promo code, then paste it in the promo field at checkout.
- Choose a coupon
Grab the Mouseflow offer that works best for you. It's listed above.
- Reveal the code
Hit "Get Code" or "Get Deal" depending on the offer type. Popup opens. Click the copy icon inside—code goes to your clipboard.
- Apply at checkout
Now head over to Mouseflow's site. Pick your Session Replay plan. Checkout page has a "Promo Code" field. Paste what you copied there.
Mouseflow Discount FAQs
Mouseflow automatically credits unused annual subscription time toward your upgraded plan. The credit is calculated from the existing plan's monthly cost and reduces the charge for the new subscription. The Account Owner starts the change on the Billing page through Upgrade Plan or Change beside Current Plan. Payment for the new plan is taken when the upgrade happens, and upgrading from another paid plan resets the billing cycle to that day. The new plan's sessions become available immediately, while unused sessions from the previous plan roll over within the session cap. This credit concerns unused annual subscription time. The Upgrade Plan control sits in the plan information box on the left side of the Billing page.
Mouseflow's VAT charges depend on your account location and VAT registration. EU residents and businesses without VAT registration pay VAT on purchases according to local regulations. The Account Owner adds billing information on the Account Page, where Mouseflow uses it for invoices and VAT handling. An EU VAT-registered company outside Denmark must supply a valid VAT number to avoid VAT charges, and that number must pass VIES validation. Danish VAT-registered companies still pay VAT on all purchases. Accounts outside the EU, including the UK, are not charged VAT by Mouseflow. Only the Account Owner can update these billing details. The Account Page is accessible from the menu opened by your name in the upper-right corner.
Mouseflow accepts major credit and debit cards, PayPal and supported regional bank payment methods. Visa, Mastercard and American Express are included, while SEPA Bank Transfer and SEPA Direct Debit depend on your region and payment provider. Payment methods can be selected or updated from the Billing page. Confirmed card payments are immediately reflected in the account, and linked PayPal payments are processed automatically on the renewal date. Invoice payments are reserved for Enterprise plans and follow the bank transfer terms in the Enterprise agreement. For later one-time session purchases, an active Standard Plan and an eligible payment method are required. Accounts with PayPal selected as their payment method cannot purchase additional sessions.
No, Mouseflow offers a Free Forever plan after the trial. When the trial ends, you are asked to select a plan, with paid subscriptions available for additional features and sessions. The Free Forever option keeps limited features and includes 500 sessions per month. Paid plans can be selected directly from the account when you need more capacity, while the free plan provides an ongoing option for limited traffic. Mouseflow support also accepts requests for trial extensions or a higher trial session limit. Those requests go to support@mouseflow.com. When multiple website projects are included in an account, sessions are shared across those projects. The Account Owner can view the current session allowance on the Billing page.
Mouseflow stops tracking until the next session refill unless you purchase more sessions or upgrade. Accounts receive their plan's session refill each month, and the Account Owner can purchase additional sessions on an active Standard Plan. The purchase starts on the Billing page under Plan, beside Recordings Left, through Refill Now. A pop-up displays the billing details, and Confirm Payment immediately adds the refill. The one-time charge equals the current subscription plan's monthly price, and an invoice becomes available on the Billing page. Extra session purchases are unavailable on Free Forever accounts and accounts using PayPal. For a Standard Plan refill, the exact control is Refill Now beside Recordings Left.
Existing credit-card subscribers can switch to annual billing, which Mouseflow advertises with savings of up to 35%. Essential, Advanced and Premium support the billing-cycle change, while legacy subscribers must first move to a current plan. The Account Owner opens Billing, clicks Change and selects Free Forever to begin the switch. After confirming that downgrade, Downgrade Now completes the temporary move to the free plan. The next step is Upgrade, followed by the preferred current plan and the Annual billing cycle. Completing payment updates the cycle immediately, with future invoices following the new schedule. Enterprise changes go through sales.ep@mouseflow.com. The control that completes the temporary downgrade before selecting annual billing is Downgrade Now.
Yes, Mouseflow includes anonymization, whitelisting and compliance controls on every plan. Its privacy safeguards apply to all customers and website visitors, including accounts purchasing a discounted subscription. Keystrokes are masked within the visitor's browser before transmission and are never sent to Mouseflow servers or stored. IP anonymization removes the last two blocks of digits after the session, retaining country-level information for approximate location analytics. These measures are mandatory, and the analytics platform is designed to function without requiring personal data. The Visual Privacy Tool lets you exclude, mask and whitelist sensitive content while setting up Mouseflow on your website. For controlling which page elements are captured, the named setting to look for is the Visual Privacy Tool.
Yes, Mouseflow offers a 14-day trial without requiring a credit card. Signup provides full-feature access, including Mina AI, Interactive Heatmaps, Friction Heatmaps, Conversion Funnels, User Journey Analytics and Friction Detection. The pricing page provides Start 14-day free trial buttons for Essential and Advanced. During the trial, the account includes 2,000 sessions, five website projects, ten conversion funnels and one month of data retention. After the trial, upgrading to a paid plan happens directly from the account and lets you retain more advanced features with a larger traffic allowance. The trial requires no card payment, so it provides access before a subscription purchase. For trial planning, the included session allowance is 2,000 across the trial account.
Eligible annual Standard Plan purchases qualify for Mouseflow's 14-day money-back guarantee. Eligibility covers a new annual Standard subscription or a switch from monthly to annual Standard billing, once per account. The guarantee is highlighted during checkout for an eligible annual upgrade or switch. It excludes Enterprise and Agency subscriptions, monthly-only Standard plans, existing annual renewals and other plan changes. A qualifying cancellation within 14 calendar days of purchase receives a full refund of the subscription fee. Refund requests go through the in-app chat or support@mouseflow.com. After eligibility is confirmed, the annual plan is cancelled and the refund is processed within 30 days. The request deadline is 14 calendar days from purchase.
Yes, Mouseflow lets Standard Plan subscribers cancel by downgrading to its free plan. Essential, Advanced and Premium cancellations take effect at the next monthly or annual renewal, without refunds for the remaining subscription period. The Account Owner opens the Billing page, clicks Change beside the current plan, selects Free Forever and confirms the downgrade. This keeps the account active, removes the payment method and provides basic functionality with one month of data storage. Access to the paid plan's features and storage ends when the downgrade takes effect. Enterprise subscriptions require written notice at least 30 days before renewal. For an immediate switch to the free plan, the Billing page provides a Downgrade Now button.
Yes. A Mouseflow coupon and a promo code are the same thing: paste the code in the promo field at checkout before you pay.
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