Pingperfect Coupons & Promo Codes

Pingperfect gives game servers a 48-hour money-back guarantee, with payment processing fees deducted from refunds. The guarantee also covers web hosting, while domains and dedicated servers are excluded. To request your refund, submit a support ticket and continue replying to staff throughout the request. Failing to respond invalidates the guarantee, so the ticket remains part of the refund process after your first message. Cancellation alone is insufficient for a refund: Pingperfect requires the support ticket for purchases cancelled within the first 48 hours. Account credit has separate refund restrictions and is not interchangeable with a refund to your payment method. Submit the refund request within the 48-hour guarantee window.

Annual billing gives Pingperfect’s largest published prepayment discount, at 15% for payments every 12 months. Quarterly payments receive 5% off for three months, and semiannual payments receive 10% off for six months. Monthly payments carry a 0% prepayment discount, so the saving comes from purchasing more game time upfront. These are billing-term discounts rather than a ranking of the offers on this page. Pingperfect also allows game changes during your rental: a more expensive game requires payment of the difference, while a cheaper game returns the difference to your account credit. The cart separates the billing cycle from the amount due today. Annual payments cover 12 months upfront.

Pingperfect allows you to change your hosted game through a support ticket during your rental. The switch can be to another game Pingperfect provides, so your longer rental period need not mean keeping one game throughout. If the replacement game costs more than your current service, you pay the difference. If it costs less, the difference goes into your Pingperfect credit account rather than being described as a cash refund. This game-changing arrangement accompanies the longer-term rental options, including quarterly, semiannual and annual payments. You request the change from your existing service instead of cancelling it and placing a fresh order. Open the request through the client area’s Open New Ticket option.

Select your game from Pingperfect’s catalogue before configuring the server and adding a discount. The catalogue includes 7 Days to Die, ARK: Survival Evolved, Valheim and Terraria, with separate entries for individual games. Its search box and category filters help you reach the correct game’s hosting page rather than ordering a server for another title. Pingperfect’s purchase sequence then moves from game selection to a premade or custom package, followed by configuration and the discount step. Account creation and payment details come after those choices. The catalogue also provides a way to request a game that you cannot find among its listed titles. The game filter box is labelled Search games….

Pingperfect accepts credit and debit cards, PayPal, Apple Pay, Google Pay and Skrill for server payments. Skrill supports a wallet payment or bank transfer, giving you another option alongside cards and PayPal. For an invoice, open your client area and select the invoice number you want to pay. The Payment Method dropdown lets you change from the default method used when you signed up. After selecting the method, the green pay now button completes the payment step for that invoice. This is also the route for handling a server invoice after the original order, rather than starting another purchase. The invoice navigation item is called invoices in the client area’s hotbar.

Pingperfect lists game-server locations across Europe, the Americas, Asia, Africa and Australia. European choices include London, Amsterdam, Paris and Frankfurt, while other listed cities include Montreal, São Paulo, Santiago, Johannesburg, Singapore and Sydney. Its location page provides a live latency tool that sorts results from lowest to highest ping. This gives your group a concrete location comparison before you configure the server you intend to buy with an offer. Every listed location includes DDoS mitigation, nightly backups and 24/7 support, with Gamepanel access, mod support and FTP also available across locations. Pingperfect allows location changes without cancelling the service or placing a new order. The latency tool’s action is labelled Ping All Locations.

Pingperfect offers a free 48-hour Valheim server trial before you commit to a paid service. The trial gives access to the complete service, and configuring it shows the ongoing price before a purchase commitment. Start Free Trial is the trial option on the Valheim hosting page. One free trial is allowed per account, rather than one per game; a repeat trial order is charged at the standard rate. If you want to retain the server, Pingperfect converts it through a support ticket and preserves the data and settings. You can also request specification changes when asking to keep your trial server. Open that conversion ticket before the 48-hour trial expires.

Pingperfect includes 24/7 ticket support with game-server plans. Normal support provides instructions for resolving problems, configuring the server and adding functionality, while you make the changes yourself unless only Pingperfect can perform them. Platinum Support is the managed alternative, with staff making server changes for you. That option costs £30 per month per service and can be purchased when creating the service or arranged through support later. Platinum Setup is different: it covers one setup rather than ongoing managed changes. Mod assistance remains subject to compatibility and fair-use conditions, so managed support is not a guarantee that every mod will work together. For server faults, the client-area action is Open New Ticket.

Enter your Pingperfect coupon in the cart before completing checkout. The purchase sequence places discounts after game selection, package choice and server configuration, so those choices come first. On Review & Checkout, open Apply Promo Code and submit the entry with Validate Code. The same screen lists Product/Options and Price/Cycle, separating your configured server from its billing term. Order Summary contains the subtotal and Total Due Today, which is the amount presented before the Checkout step. The cart also provides Estimate Taxes with State and Country inputs and an Update Totals action. GBP, EUR and USD are available in the currency selector. The coupon submission button is labelled Validate Code.

Pingperfect charges mid-cycle server upgrades pro rata for the days remaining in your billing cycle. The full upgrade cost then applies when the next billing cycle starts, so the immediate charge covers a different period. Open the service in your client area and select upgrade/downgrade options near the bottom of the sidebar. From there, choose the additional options and follow the on-screen payment process; the upgrade is applied automatically after payment is received. A downgrade returns credit immediately to your Pingperfect account balance. Server location and performance-tier changes follow a separate route because Pingperfect staff must perform them. Request a location or performance-tier change through a support ticket.

Yes. A Pingperfect coupon and a promo code are the same thing: paste the code in the promo field at checkout before you pay.